FAQs

Have they been safety tested?

Wheelybugs are certified tested to EN 71 -71 : 2014, US ASTM- F 963 - 17 and AU/NZ ISO8124:2014 standards. The testing is repeated bi annually. Additionally we have our PU material tested continuously.

How much can it carry, can I sit on it?

The maximum recommended rider weight is 25kg; however each wheel is rated at 30kg giving a total safe working load of 120kg!! Adults can happily take a spin on them, or they make a very handy low mobile stool!

What size is suitible for my child?

Small Size – The seat is 22cm high. Recommended Age: 1 – 3 years to a maximum of 53kg.
Large size – The seat is 26cm high. Suitable for children ages 3 and up to a maximum of 53kg.

Can they be used outside?

Any smooth, flat surface is suitable. However keep them away from dirt or sand as this can get into the castors and slow them down. Also do not leave the toy outside in the rain or direct sunshine for long periods as this can damage the surfaces.

Can they be used on pavements?

They will run on pavements provided the surface is smooth and without impediments. The  castors may become damaged in time and/or wear out more rapidly. Don’t worry, replacements can be purchased from us.

Will they run on carpet?

Obviously it is slower going on carpet, but your child will get a good work out!

What kind of warranty covers the Wheely Bug?

Can the Wheely Bug be repaired?

The good news is-yes! You can purchase spare parts and repair your Wheely Bug at home or send us a message for more info!

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12 months from purchase on manufacturing faults only. A manufacturing fault usually becomes apparent very quickly and we have very few of these. Excessive wear and tear due to misuse is not covered (e.g. if the casters wear out because the Wheely Bug is used on rough surfaces, if your pet damages the cover, if the Wheely Bug is left in the rain or too close to a radiator.....)

Wheelybugs and Koalas have something in common, they both like Eucalyptus. 

While the Koala spends many hours in a tree, eating the fragrant leaves, the Wheelybug likes to be cleaned with the tree's oil. Of course the pure oil is too strong, so it needs to be diluted with water (10 parts water to 1 part oil) 

Give your Wheelybug a wipe down with this dilution regularly to keep it clean, strong and free from bacteria. This treatment will have your Wheelybug shine for many years.

What are the do’s and don’ts for Wheelybugs?

  • Children should only use the toy under adult supervision.

  • For use only by children able to walk unassisted. Should not be used as an aid or support for walking

  • Ride on toys can tip over on surfaces that are not flat. The toy should be used only on smooth, level, dry surfaces.

  • Do not allow children to use on or near hills, inclines, steps, bridges or near a swimming pool or other body of water.

  • Shoes must be worn at all times.

  • Only one rider at a time. Multiple riders can cause tipping over

  • Do not allow a child to stand on the seat. The Wheel bug should be ridden with both feet on the ground.

  • It is important to check that the handle and wheel bolts are tight before using the toy. A loose or detached handle or wheel can make the toy unstable.

  • Maximum rider weight recommended is 25kg or 50lbs.

  • Clean with soap and water, protect with diluted Eucalypt oil. Never use polishes, abrasive cleaners or steel wool. Strong solvents eg acetone, can damage the surface. Exposure to sunlight for long periods can result in colour fading. Don’t leave out in the open. Keep sharp points away from the covering.

How do I look after my Wheely Bug?

A wipe down of the covering with diluted Eucalyptus oil ( 10 parts water to one part Eucalyptus oil ) on a regular basis helps keep the PU covering pliable. Regularly clean casters from hair or other debris to ensure smooth running. Handle bolts should be checked for fastness regularly.

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What are they made of?
 

The bodies are padded and covered with a tough layer of polyurethane leatheroid that can be easily wiped clean. The base is made from sustainably sourced, plantation grown Poplar plywood and has safe ergonomic rounded contours.

Wheelybugs are 100% vegan.

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